Digital Product Return Policy
All Mathech products are digital downloads. This includes Abaqus simulation projects, Python scripts, and tutorial packages.
Because our items are delivered digitally, refunds are generally not offered once the product has been downloaded. All transactions are final after successful download.
However, we want you to be satisfied with your purchase. If you experience a technical issue or file corruption, please contact our support team. We’ll review your case and provide a replacement file or an alternative solution when appropriate.
Summary
- Product Type: Digital Download
- Refunds: Generally not offered
- Return Method: Email Support
- Return Policy Duration: 14 days (for technical issues only)
- Support: Full technical support provided
Need help?
Contact us at
info@mathech.com
for any questions related to refunds, returns, or product issues.
